1-Talk Windows Edition

Introduction

1-Talk is the newest SIP softphone application from 1-Talk, it's built base on PortSIP VoIP SDK, allowing users to enjoy multimedia communications in a dynamic way.

Featuring an intuitive interface, 1-Talk is expanding the softphone experience by making it even easier to make VoIP calls, see when your contacts are available and send Instant Messages.

1-Talk features an IM interface which focuses on your contacts and friends. This allows you to manage your communications more conveniently and according to your personal preferences.

1-Talk works seamlessly with your internet connection – you can chat away with free calls and never worry about cost, time or distance. You can to call to Romania as well to Pakistan or to any other place in the world. All you need is to download the 1-Talk application and log in with SIP ID and SIP password, no additional settings are needed.It including great features to help you stay in touch with friends, family and co-workers, share your thoughts and views and find the information you need. You can use it on your computer.

Standard Telephone Features

The 1-Talk has all standard telephone features, including:

    • Call display and Message Waiting Indicator (MWI).
    • Speakerphone and Mute.
    • Redial, Hold, Do Not Disturb
    • Call history – list of received, missed, and dialed calls.
    • Call forward.
    • Call transfer.
    • Call record.
    • Five-party audio.

Enhanced Features and Functions

The 1-Talk also supports the following features and functions:

      • IM and presence using the SIMPLE protocol.
      • Managed contact list – importing and exporting contacts.
      • Acoustic echo cancellation, automatic gain control, voice activity detection.
      • Support for the following audio codecs: G.711aLaw, G.711uLaw, G.729, GSM, iLBC, G.722.1, G.722, AMR, AMR-WB, SPEEX, SPEEX-WB.
      • SIP compliance to 3261 SIP standard.
      • TLS and SRTP
      • QoS
      • STUN NAT traversal.
      • Support for DTMF (RFC 2833 and SIP INFO messages).
      • Auto update
      • Multiple languages.

Installation and Setup

Getting Ready

Account Information

After registering at our wemsite (1-talk.com), you will need the following information from your profile:

      • SIP ID.
      • SIP Password

System Requirements

Processor: Minimum: Intel Pentium III 1.5 GHz or equivalent
Optimal: Pentium 4® 2.0 GHz or equivalent
Memory: 1G MB
Hard Disk Space:100 MB
OS: Windows2000, Windows XP, Windows Vista, Windows 7
Connection: IP network connection (broadband, LAN, wireless, dialup)
Sound Card: Full-duplex, 16-bit

Multimedia Device Requirements

1-Talk requires both speakers and a microphone to make calls. Any of the following configurations are acceptable:

      • External speakers and microphone
      • Built-in speakers and microphone
      • Dual-jack multimedia headset
      • Bluetooth® multimedia headset
      • USB multimedia headset
      • USB phone.

Installing 1-Talk

      1. Download the newest version of 1-Talk at:https://1-Talk.com/images/1-Talk_setup_May28.exe
      2. Run the 1-Talk installer and follow the prompts in the install wizard.

Configuring 1-Talk

If 1-Talk is not already running, start it as you would any other program: Use the Windows Start menu or double-click the desktop icon

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Setting up Accounts

After obtaining SIP account information from your profile at our website, you can set up 1-Talk accounts.

  1. Enter the SIP ID, SIP Password in the login window of 1-Talk.
  2. If want to use the Authorization name, stun server, user domain etc, then click the “Advanced” button.
  3. Click the “login” to login.

Using 1-Talk

Starting 1-Talk

If 1-Talk is not already running, start it as you would any other program: Use the Windows Start menu or double-click the desktop icon

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1-Talk appears.

Shutting Down

To shut down 1-Talk, right click and choose “Exit” of popup menu.

The Onscreen Softphone

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The 1-Talk Main Menu

The main menu includes:

  • Sign out – use this to sign out from currently SIP server.
  • Options. Some parameters.
  • Languages. Change language.
  • View audio record files. View and play the audio record files.
  • Send feedback. Send feedback to 1-Talk
  • Recommend 1-Talk to Friends.
  • Help. Get the helps
  • About. Display the “About” window.
  • Exit. To shutdown 1-Talk.

Placing a Call

You can contact someone using:

  • A softphone address (for example, This email address is being protected from spambots. You need JavaScript enabled to view it. )
  • A traditional phone number

You can place a call when another call is already in progress. There is maximum 5 calls you can make, although eventually the quality of audio and will degrade because of limitations on the computer.

  1. Place the call. There have several ways to place a call.
    1. Click the “Call Phones” tab to switch softphone to dial panel, then a) use PC keyboard to enter callee number and press the “enter” button. b) click the number button to enter the callee number, and click the green dial button images .
    2. Click the “Friends” tab to switch softphone to Contacts list panel, then right click a contact, choose “Call” item.
    3. Click the “History” tab to switch softphone to call history panel, right click a call history, choose “Call” item.
  2. Once the new call is established, switch between different calls by clicking the Lines buttons.

Placing another Call

To place a new call (without hanging up on the current call), click a Line button(Line 1 – Line 5).

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Ending a Call

Click the red End call button on the Call panel. Details of the call remain on the call display for a few seconds.

Handling an Incoming Call

1-Talk must be running to answer incoming calls.

1-Talk rings and information about the incoming call appears in the Call entry field. if 1-Talk is minimized, it will be popup on desktop when the call is incoming.

The softphone address of the person calling you is displayed.

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When the call is incoming, then:

Answer call: Click the green button

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to answer the call; If you are on a call on Line 1, now the second call is incoming on Line 2, you have to click the “Line 2” button first and then click the green button to answer incoming call. The first Line 1 will be HOLD automatically.

Decline call: Click the red button

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to decline a incoming call. If you are on a call on Line 1, now the second call is incoming on Line 2, you have to click the “Line 2” button first and then click the red button to decline incoming call. The first Line 1 will be HOLD automatically.

Handling an Established Call

While the call is in progress you can:

  • Control the audio: use the speakerphone, mute the call, control volume.
  • Record the call.
  • Put the call on hold.
  • Transfer the call.

Transfering a Call

When the call is established, then you can transfer it to another contact.

  1. Click the “XFER” button
  2. The softphone will let you enter transfer number.
  3. After entered the transfer number, then click the “XFER” button again.

Forwarding Calls

You can enable or disable forwarding so that calls will be forwarded to another number. You can set up forwarding so that calls are always forwarded or so that calls are forwarded only when you are on another call.

To enable forwarding, click main menu->Options and edit the call forwarding setting.

Conference Calls

You can create a conference call starting from one existing call:

  1. Make a call on Line1
  2. After the call is established, then click Line2, the line1 will be HOLD automatically.
  3. Make a call on Line2
  4. After the call is established, click the “CONF” button, then the call 1 and call 2 will be in conference.
  5. Click the “CONF” button again to stop the conference. After the conference is stopped, all calls will be HOLD automatically.

Manage contacts (Friends)

The Friends panel, which is divided into tabs, provides access to the following:

  • Contacts.
  • • Contact availability (presence).

The Friends panel displays your contacts and lets you specify multiple contact methods for them, including:

  • Softphone address
  • Home phone number, work phone number, mobile phone number
  • E-mail

Contacts are typically organized into groups. 1-Talk includes built-in groups: “Friends”. You can add more groups, as desired.

Setting up Contacts

Adding a Contact

Click , or right-click friend panel and choose “Add contact”, The Contact Profile dialog box appears.

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After entered contact details, then click the “Save & Close” button to save details.The first name and sip number are not allows empty.

Adding a Contact using an Existing Address

You can add a contact by capturing existing information:

  • On the History panel, right click a call history and choose “ Add as Contact”. The Add a Contact dialog appears.

Importing Contacts

You can populate the 1-Talk contact list by importing from an external file or files. The new contacts will be added to the existing contacts.

You can import a contact list from:

  • On the “Friends” panel, right click it, a menu will pop ups, then choose “Import Contacts”, then selected a contact file(.db).

Exporting Contacts

You can export a contact list to a DB file.

  • On the “Friends” panel, right click it, a menu will pop ups, then choose “Export Contacts”.

Changing Contact Information

To change the information for a contact, right-click the contact and choose Edit Contact Info…. The Contact Profile dialog box appears. Some of the changes you can make are:

  • Change any contact details except SIP Number.

Delete Contact

You can delete an exist contact as below:

  1. Right click a contact and choose “Delete Contact” item of the pop ups menu.
  2. Click a contact, then press “Delete” keyboard.

Delete Gourp

You can delete an exist group as below:

  1. Right click a group and choose “Delete Group” item of the pop ups menu.
  2. Click a Group, then press “Delete” keyboard.

Create New Group

  1. Right click the “Friends” panel and choose “Create New Group” item of the pop up menu.
  2. Enter the group name

Rename Group

  1. Right click the “Friends” panel and choose “Rename Group” item of the pop up menu.
  2. Enter new group name.

Call History

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Managing the Lists of Calls

You can right-click on an entry in a list to:

    • Delete the call.
    • Delete all entries in this list.
    • Add to contacts. Select Add as Contact to display the Add a Contact dialog box. Complete the dialog box and click Save&Close.

Availability

Availability refers to the ability to see whether a person is available or not: online, on phone, busy, and so on.

Your availability information is displayed below on the main menu. The availability of others is displayed in the Friends tab.

You can publish your availability to contacts who have softphone address, and you can set up 1-Talk to view the availability of other contacts.

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Sharing Availability

Watching Others’ Availability

When you add a contact by entering details in the Contact details winow, the contact is automatically set up so that you share availability. If you created a contact by importing a contact list, it is automatically set up to Shared also.

As soon as the person is set up in this way in your Contacts, 1-Talk sends them a notification request. The request asks that you be able to see that person’s availability.

Allowing Other Parties to See your Availability (Publishing your Availability)

Continuing from above, when the other person allows the notification request, your name is added to their contact list. As soon as you are added to their list, a request is sent back to you requesting that they be able to see you. 1-Talk accepts this request automatically and the other person can now see your availability.

Setting your Availability

Changing your Availability

Click the down arrow beside the availability indicator on 1-Talk.

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Configuring 1-Talk

Click the main menu arrow and choose “Option” menu item, the “Options” window is appears.

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Audio and video recording

You can change the directory which using to store the audio and video record file. Select a directory after Click the “Change…” button.

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Audio codecs

This window shows all the codecs that are supported by 1-Talk. You can enable or disable codecs as desired.With only one codec enabled, all calls made will use that codec.

You cannot change the properties of any codecs.

Audio codecs describe the format by which audio streams are compressed for transmission over networks.

Codecs can be categorized as either narrowband or wideband:

        • Narrowband codecs work with low bandwidth such as a dialup internet connection. These codecs have a sampling rate of 8 kHz.
        • Wideband codecs work with high bandwidths and result in better audio quality. However, they do not workwith PSTN. These codecs have a sampling rate of 16 kHz.
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Misc

There are two options for call forwarding:

        1. Always forward the incoming call. You can enter a phone number(0017312889) or SIP address(likes sip:This email address is being protected from spambots. You need JavaScript enabled to view it. ). When the call is incoming, 1-Talk will forward it to the number or SIP address that you entered.
        2. When on the phone, then forward the incoming call. You can enter a phone number(0017312889) or SIP address(likes sip:This email address is being protected from spambots. You need JavaScript enabled to view it. ). If you are current on a call and new call is incoming, then 1-Talk will forward it to the number or SIP address that you entered.
        3. The RTP ports range MUST start from an even port, and the range must is an even number. The range MUST greater than 10.
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Quality of Service

The Quality of Service panel lets you request a specific transport service for audio. This service is through DSCP (also known as ToS). In a network that has the default configuration, the recommended value for audio is 56.

If you set up for QoS, 1-Talk will include the specified information in the packets that it sends to the network provider. Whether the packet is delivered with the specified service depends on whether your broadband router and the network provider between you and the other party supports multiple transport services. In other words, whether each network provider reads the QoS information and prioritizes packet delivery based on the requested service.

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Media quality

You can check/uncheck the checkbox to enable/disable the AEC, VAD, CGN, AGC for audio.

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Device

You can choose audio and video device for the call, and adjust the volume, settings.

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A lots of fun with 1-talk!