Webcorp Solutions L.P. Online Privacy And Cookie Policy

WebCorp is committed to your privacy.

Your privacy is important, so we'd like to explain what information we collect when you visit our websites and/or when you use any of our apps and services (collectively, our “Services”), why we collect it and how it is used. We'd also like to explain your options to access and control your information, our data security practices and other matters.

Some of our Services may contain links to other web sites which are outside our control and are not covered by the WebCorp privacy policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

What information do we collect from you?

We will use, store or otherwise process any personal information you provide to the extent reasonably necessary to provide to you any of the Services you have requested.

If you want to stop using our Services or delete your data from our systems, you can do this quickly and easily by contacting us.

By deactivating your account(s), all personal information held by us will be deleted from our systems. You will no longer be able to use any of our Services and will lose any account balance you may have. Your account cannot be reactivated.

Why do we collect personal information from you?

We process your personal information for the purpose of:

  • dealing with your inquiries and requests;
  • providing and personalising our Services;
  • compiling your profile;
  • processing your payment for any of our Services;
  • providing you with the Services that you have requested.

We May Collect Usage Data.

As you browse our website we may gather data that shows what pages are visited and how long various features are used. This information will not reveal your identity or be linked to you personally. When you make a call using our app a Call Data Record (CDR) and other technical log information is created. This CDR contains basic information including the number dialled and the duration of the call. CDRs are used purely to understand anonymous data usage of the app, identify trends, address possible issues and improve the service. The logs contain certain technical information about your handset which is needed to provide the Service. The data does contain any personal information and is held independently of, and does not contain information regarding, your account.

Who will have access to your personal information?

Your personal information may, for the purposes set out in this Privacy Policy, be disclosed for processing to:

  • our employees;
  • our affiliates;
  • our group companies and their employees;
  • successors in title to our business;
  • third party consultants, contractors or other service providers who may access your personal information when providing services (including but not limited to IT support services) to us;
  • government bodies and law enforcement agencies and in response to other legal and regulatory requests;
  • auditors or contractors or other advisers auditing, assisting with or advising on any of our business purposes,

in any jurisdiction where we operate.

What are cookies? Why do we use them?

Cookies are small files stored by your browser in your computer or on your device when you visit our website or use any of our apps. We may use cookies to improve our website and apps and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information. We mostly use "session cookies" that are automatically deleted after each visit. Cookies from our website can't be read by other websites. Most browsers will accept cookies until you change browser settings to refuse them. If you choose to disable cookie support on your browser please be aware that by doing so, you may lose certain features that require a cookie in order to work properly.

How do we protect information we collect?

We offer secure web pages to collect certain kinds of user information and we store certain kinds of data on our secure servers. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our website reduce the likelihood of security problems to a level appropriate to the type of data involved.

How long do we keep user information?

We generally keep user data on our server or in our archives for as long as we reasonably need it. We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it. In addition, information posted in a public forum could stay in the public domain indefinitely. Data management requests are administered in an orderly manner to the extent feasible and within our direct control. Note: we have greater control over recently collected data than for archived data. Once data is removed from the system and archived, it may not be feasible to accommodate specific requests. In those cases, our general data retention policy applies.

Your consent to this policy

By submitting your personal information to us, you consent to the use of your personal information by us in accordance with this Privacy Policy. We reserve the right to amend or modify this Privacy Policy and if we do so we will post the changes on this page. It is your responsibility to check the Privacy Policy every time you submit information to us or place an order. Use will signify that you agree to any such changes.

In the event that the uses of your personal information as set out in this Privacy Policy change, then these changes will be published on this website. The changes will be effective as soon as they are published. You agree that your use of the App after the updated version of this Policy has been published will constitute your acceptance of the updated Policy. If you do not agree to the updated Policy, you may choose to terminate your relationship with WebCorp in accordance with condition 6.2 of the Terms of Use.

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area. We also operate globally and so it may be necessary to transfer your personal information to other companies within our group of companies located in countries outside of the EEA. Countries outside of the EEA may not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try and protect the security of your information.

Legal disclaimer

This Site and the Services operate AS-IS and AS-AVAILABLE, without liability of any kind. We are not responsible for events beyond our direct control. This Policy is governed by the laws of Scotland and UK. Any legal actions against us must be commenced in Scotland within one year after the claim arose, or be barred.

If you have a privacy question and your rights to your personal information

If you have a privacy question about our Services (including making a request to obtain a copy of your personal information that we store), please write to the address below.

WEBCORP SOLUTIONS L.P.

Registered Number: 9841

Registered Office:

SUITE 1, 78 MONTGOMERY STREETS,

EDINBURGH, SCOTLAND, EH7 5JA

Please quote your name and address. We should be grateful if you would also provide brief details of the information of which you would like a copy or which you would like to be corrected (this helps us to more readily locate your data).